Paypal Blames Sony For Auto-Refunding UK PSN Purchases, Says Users
Sony vs Paypal
(Last Updated On: June 30, 2017)

Those living in the United Kingdom have reported that Paypal is automatically refunding their purchases for PlayStation Network content. In result Sony is banning PSN accounts that have content auto-refunded since it registers as a chargeback, and when chargebacks take place the service distributors usually cancel, suspend or ban the offending account. Well, some PSN users in the U.K.,  who had this happen to them are reporting that PayPal is blaming Sony for the issue.

Kotaku received a letter from a PSN user in the U.K., as well as highlighted a comment from a certain Alan McCourt, who wrote in the comment section…

“Just off the phone with PayPal. They have advised that this error is on [Sony’s] end and is to do with them closing or somehow [limiting] their GDP account, meaning that the funds didn’t credit the accounts.

 

“[…] My payment that was returned was sat in Pending until today, I have confirmed that the funds were released by my bank to Paypal. This would back up the claim that the error is on [Sony’s] end as it seems to have gone from Pending to Refunded.”

The anonymous individual who wrote in to Kotaku had mentioned something similar to what McCourt experienced, stating that PayPal informed them that it was to do with Sony limiting the GDP account.

According to the BBC the chargebacks are automatically triggering the bans due to accounts being put into the negative from the purchase without the proper balance having any funds to make up the difference.

Some people suggested buying a prepaid card from Amazon to put onto the account to put the account back into the black. Others suggested contacting Sony and informing them that PayPal has put the account in the red automatically.

According to Push Square, Sony is slowly working with users being affected by the auto-refunds to restore their account services.


Ads (learn more about our advertising policies here)



About

Billy has been rustling Jimmies for years covering video games, technology and digital trends within the electronics entertainment space. The GJP cried and their tears became his milkshake. Need to get in touch? Try the Contact Page.

  • Bitterbear

    Just in case this flew under people’s radar:

    https://blog.disqus.com/introducing-shadow-banning-and-timeouts

    • Yeah we covered here before:
      http://www.oneangrygamer.net/2017/04/disqus-implementing-shadow-banning-tools-toxic-content-detection-through/29282/

      Disqus being disgusting, following behind Reddit, Twitter and YouTube.

      I’ve had to unblock various users on here who had been auto-shadowbanned.

      • Bitterbear

        That explains why there’s no more disqus on Techraptor anymore now.

        I wish I could say that this will bite them in the ass eventually but nah, it’s not going to happen until there’s a viable alternative and even that is not going to happen anymore..

        • Phasmatis75

          Dunno, their fans are rather toxic. Could be a result of that.

          • Bitterbear

            Toxic? How so?

          • Phasmatis75

            For example Tech Raptor put out a post supporting ISIS as a joke. When others called them on it their fans became extremely hostile toward everyone and endorsed their behavior.

            I used to like techraptor but their content is borderline SJW sometimes, and their comments section is crawling with them. I just stopped going a few years ago and instead come here. Billy is a Nintendo fanboy, but that’s more tolerable than people pushing their politics down your face. Here I just got to remember not to talk about Nintendo, not avoid wrong think.

          • Phasmatis75

            For example Tech Raptor put out a post supporting ISIS as a joke. When others called them on it their fans became extremely hostile toward everyone and endorsed their behavior.

            I used to like techraptor but their content is borderline SJW sometimes, and their comments section is crawling with them. I just stopped going a few years ago and instead come here. Billy is a Nintendo fanboy, but that’s more tolerable than people pushing their politics down your face. Here I just got to remember not to talk about Nintendo, not avoid wrong think.

      • Bitterbear

        Also, seems like Disqus is also auto-hiding controversial content from users. As of lately, if I check the site’s post via the disqus forums, not everything is visible.

        This is what I see right now:

        http://i.imgur.com/yoCUGLn.png

        vs what is currently available on the site:

        http://i.imgur.com/ME9oldC.jpg

        • Well I wouldn’t blame Disqus so quickly… could be slow in updating. For some reason the site was moving extremely slow this morning and afternoon. No idea why and I went back in and purged the cache and had to do a lot more tweaking. Might be some changes in the way some pages display, so it could have been Disqus being a little slow in updating since the servers were bogged down (and it wasn’t due to traffic since nothing is trending on social media).

      • Phasmatis75

        How can you tell if you were shadow banned? I Know we don’t see eye to eye on some things, but I’ve rather thought you reasonable so I do hope my account is in good standing.

        • Not everybody has to agree on stuff, but everybody has a right to post. Well, that’s my philosophy anyway.

          Disqus doesn’t seem to think that way, though, and they will flag an account and auto-move all their comments into the spam folder without them knowing. They’ll continue being able to post but their comments will just appear in the spam folder.

          Every so often I will go into the spam folder to check and sometimes people — with thousands of comments and a decent standing — will have their comments auto-flagged as spam, even if there are no links, no images, and no foul language in the comment.

          I’ll have to manually add the user to the white-list and remove them from the spam section. It’s happened to a couple of users here who weren’t guests. Oftentimes guest post with links will be put in spam or pending and they’ll receive a notification.

          So far none of your comments have been flagged. I don’t know if other users got added to a naughty list or whatever based on what they posted on other sites or what. I don’t know how Disqus’ shadowbanning algorithm works yet.

  • ThyPancakeConsumed

    Only use those psn cards when buying from Sony. Sony is so dumb that since ps3 they haven’t included half of the world in list of countries you can make account in.

  • Sony has been doing this shit for years. Always use a pre-paid card when buying items over the PSN.

  • giygas

    This shit has been going on for years. People have have lost their Steam accounts because of Paypal’s schizophrenic habit of reversing transactions out of the blue. Never go through Paypal on digital distribution platforms.

    • yeah, the bad guy here is paypal and not sony… right.

      • Disqusted

        They both suck. I’ve heard horror stories about both.