CCP Games pulled a “listen and believe” when some people brought unsubstantiated allegations against Brisc Rubal – a member of the Council of Stellar Management that handle intermediary communications between players and the developers – that led to him being ousted from CSM 13 and from EVE Online for allegedly breaking an NDA. Well, it turns out that after performing a full investigation into the matter, CCP Games was wrong. The developers then had to publicly apologize to Rubal and the EVE Online community for their grave mistake.
The news was made first made available via a tweet over on Rubal’s main Twitter account, where he thanked CCP Games for clearing his name and the names of the other individuals involved in the scandal of any wrongdoing.
Thanks to @CCPGames for doing the right thing – CCP admits mistake, reverses bans of Brisc Rubal, @Pandoralica and Dark Shines, clears all three of us of wrongdoing and apologizes for the mistake. https://t.co/suZwRc9Wl1 #tweefleet
— Brian W. Schoeneman (@BrianSchoeneman) April 25, 2019
The tweet links to a post that was published on the EVE Online official website on April 25th, 2019.
The post is kept rather short and sweet and focuses on the important topic at hand. It doesn’t get into any details about the actual violations, but it does exonerate Rubal et al of any wrongdoing.
“we have completed our review of the Brisc Rubal investigation and determined that our initial findings were incorrect. Neither Brisc Rubal nor the other players implicated in this incident breached CCP’s confidentiality, the terms of the Non-Disclosure Agreement, or used privileged information to obtain an in-game advantage.
“We made a mistake here and we offer our formal apologies. First, to Brisc Rubal and the two other players involved, both for making the allegations and for the disturbance and stress caused by the way in which we handled this situation. Second, for not collaborating with due care with the members of CSM 13, who have acted responsibly throughout. Lastly, we owe our sincere apology to the EVE community for this error. We take full responsibility for any confusion and mistrust caused by our initial assessment of the situation.
“After reviewing our assessment of the information on which these allegations were based and having spoken repeatedly with everyone involved, it’s now clear that our initial actions were based on unsubstantiated assumptions. While we were motivated by a desire to protect the working relationship between the CSM and the EVE Development Team with all due speed, had we taken the time to review the information with greater scrutiny, this incident could have been resolved without the disruption that has since occurred.”
The post rounds out by saying that they are restoring access to the accounts of the affected players, and also restoring assets that were confiscated during the initial banning.
Now, unlike some other companies who double-down on their dastardly deeds, CCP Games is moving in the opposite direction to ensure that this does not happen again. They announced that they will be changing procedures and policies in how allegations are thoroughly checked so that they don’t have a repeat of this situation.
It’s good that CCP acknowledged the err and proceeded to expiate affected parties. I do wonder if things had turned out differently had Brisc Rubal not threatened recourse to the fullest extent of his abilities? That was what really got the ball running, as he publicly announced that he was innocent and would be fighting against the ban tooth and nail. CCP Games later acknowledged Rubal’s statements and launched an investigation shortly thereafter on April 17th. After doing due diligence that’s when they discovered that he was innocent and that the claims that were made against him were false.
In a perfect world, Funimation would have performed a similar act in the Vic Mignogna case and completely avoided the $1 million lawsuit for which they currently find themselves embroiled. But hey, Funimation thought it would be better to live-action role-play the first episode of The Rising of the Shield Hero rather than do the right thing. At least in the case of CCP Games we know that they value ethics in video game space trading.
(Thanks for the news tip DB)