Russ Bullock Claims MechWarrior 5 Refund Backlash Isn’t That Bad

On July 25th, 2019, Piranha Games announced that MechWarrior 5: Mercenaries would no longer release on Steam this year but next year due to a one-year exclusivity deal with the Epic Games Store. However, the president of Piranha Games, Russ Bullock, claims that the backlash regarding the PC storefront switch isn’t that bad.

Although MechWarrior 5 has faced multiple delays despite all the launch date hiccups, people reportedly still stand by Bullock and crew.

As it is now, Bullock claims that people are still standing by the company and only lost 700 pre-orders out of 20,000 pre-orders as of the first day of the storefront switch. Over on Resetera (archive.is), member Poetic Injustice cites  Bullock saying:

“Bullocks claimed that the consequences of the team’s decision to release Mechwarrior 5 exclusively on the Epic Games Store weren’t that huge.”

Publication site DSOG offers insight on Bullock’s claim as found on NoGutsNoGalaxy, which a summary sits below:

“As Bullock claimed, only 700 out of 20,000 people asked for a refund on the first day after Piranha Games announced that the game would be releasing exclusively on the Epic Games Store. This basically means that only 3.5% of the pre-orders were refunded. Obviously, we don’t know whether that number has been increased over the next couple of days.”

Polygon (archive.is) surprisingly attempted to reach out to Bullock and crew to find out whether or not those numbers have increased or not and received no response in four days. Henceforth the piece on said site has not been updated and remains with an unanswered query:

“He [Bullock] explained that of more than 20,000 pre-orders of MechWarrior 5, only 700 refunds were requested on the first day. Polygon has reached out to Piranha to see where that number is today, and will update this article with any additional information we receive.”

That fact that that number has not been elaborated on by Bullock or Piranha Games speaks for itself. It likely means that the number of 700 refunds has increased beyond the first day.

In addition to the above, since Polygon is pro-Epic Games Store its odd that Bullock won’t issue out a response to dispel “the senseless hate” toward the storefront that the website is peddling.

So what does this all mean? Well, it means that Bullock believes 700 refunds are not bad. It also means said number has grown significantly after the first day, but nobody at Piranha Games wants to elaborate on refund statistics.

And lastly, the deadline for those who pre-ordered MechWarrior 5 to request a refund is September 1st, 2019.

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